How to Choose a Gym Management System

July 27, 2020

By Taryn Hefner

Taryn runs Marketing at Join It and is a lover of all things data! You can frequently find her experimenting in the kitchen, absorbed in a book, or brushing up on her Python coding skills.

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It doesn’t matter if you’re a national chain or a local club. If you run any sort of gym or fitness center, chances are that you’re going to need some help with your membership management. If you’re looking for a system to help you save time and money, we’ve got some tips on how to choose the best gym management system for your business. 

Easy Billing 

Especially for something like a gym, where a membership typically recurs every month, or at least every year, you’re going to want to make sure that your billing is set up to be as easy and hassle-free as possible. Make sure recurring payments are something you can enable on your new platform so that your customers don’t have to worry about missing a payment or racking up late fees. 

Class Planning

If you offer group classes, make sure that you’re able to post schedules, allow users to sign up and check into the classes, and include class descriptions on your website. This will not only improve your members’ experiences, but it will also help you better understand the high-demand classes so you can optimize your schedule. 

Tools Integration 

Maybe you’re already using services like MailChimp or Quickbooks to manage your business. If you’re going to add another tool to your toolbox, make sure they all work together! Some common tools you might already be using are Constant Contact, Eventbrite, MailChimp, Google Analytics, Google Sheets, Salesforce, or Stripe. Be sure that any system you choose works with most, if not all, of the services you already use. This will help you save time by keeping your processes quick and efficient. 

Customer Service 

Chances are that you already have a list of members, maybe with emails or phone numbers. Regardless of how you’ve formatted the information, you’re not going to want to spend the time inputting all that information manually into a new system. Your new tool should have a customer service team who can easily import that information for you, guide you on how to set up your initial profiles, and be there for you during the process of learning a new system and beyond. 

Adding a new system to your gym membership management toolbox should be saving you time, not cause more headaches! Some systems you may want to start researching are Varago, Motionsoft, Zen Planner, and Join it. Luckily, Join It offers a free 30-day trial, so you can test us out and see what works for you. Get started today!